MEMO

TO: All managers
FROM: Brewster Munson
SUBJECT: New reception area policy

Recently, the Headquarters reception area was completely re-modeled by the New York firm of Jackson and Associates, at a cost of $4.2 million dollars. (Those of you who are "old hands" may recall this renovation was done shortly before the last staff reduction.)

The purpose of the renovation was to increase the area's impact on the visitor, and to create an impression of a profitable, high-tech company with an interest in the Arts. Since visitors and passers-by can watch us as we transit the area, I am announcing a new policy.

First, I want you all to consider the reception area to be the corporate equivalent of a stage. Using this analogy, those of us who walk on this stage may be considered actors in a very important play, a play about corporate values and American enterprise.

For this reason, I am designating the reception area a No Stroll Zone. Effective immediately, we will ask employees who transit the reception area to do so at a brisk, business-like pace, with no strolling, sauntering, or hesitation.

Maintaining a brisk pace will help create the impression of a busy, purposeful work force going about important work for a dynamic corporation. Note: do not run—it makes us look disorganized.

Here are a few guidelines for transiting the reception area:

• Check your appearance in the mirrors provided in the halls; smile.
• Do not carry food or beverages (including coffee).
• Do not look at your phone.

Finally, enjoy your brief appearance on our corporate stage. Understand that you are helping to create an impression of busy, hard-working professionals who enjoy working in an open, creative atmosphere.

Thank you all for your cooperation in this important matter.